Warranty Claim Form

The following form will help us gather all the information needed to process your warranty claim and provide you with a replacement. Please fill out all the details as instructed and upload the photos that help best identify our product and demonstrate the issue covered under the warranty.

Please keep your product until you receive specific information about what to do with the unit. If a return of the product is required, we will send you a prepaid label to return the unit as outlined in our warranty.

1 Information
2 Product Information
3 Warranty Validation

All fields required unless marked optional.

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Please provide the model number of your product

Where is the model number?

The model number can be found generally at the base of the product.

There is a limit to only three units of the same item on each claim. Please indicate how many are included on this form. Please note your photos will need to demonstrate the existence of each one. If needed, please submit any additional warranty claims on a new form after completion of this submission.

If the warranty is approved through the submitted information, please select your preferred Product as replacement for the original one.

The product you selected is currently unavailable.

Please select another product to continue.

Why is this requested?
Knowing where you shop matters to us so we can best serve you. Also, a proof of purchase may be required on warranty and service claims. Some of our items are only sold in certain retailers and some resellers, such as consignment sales, are not covered under warranty. If you received your product as a gift, you can give enter Gift.
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Why is this requested?
Our products have limited warranties. The date you purchased the item may be used to help determine the terms of your product’s warranty. If you received your product as a gift, please provide the date the gift was received.
Where is this and why is this requested?

The date code is used to identify the date that the Contigo item was manufactured. Knowing this upfront helps us provide you with more specific information. The date code is printed at the base of the product

Upload up to 3 files using any of the following formats (PDF, TXT, DOC, DOCX, JPG, PNG, JPEG, GIF). Each file size may not exceed 2.3 MB.

Based on the quantity you defined, take a full picture that shows the entire defective product/s. Include a piece of paper next to the product with the following writen out:

● Your Name

● Current Date

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      Please take a picture of the inside of the lid.

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          You may include other photos that you feel will help us understand the problem. This is optional.

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