Rated 3 out of
5
by
starwoodaAZ from
GREAT BOTTLE, BUT THE LID STINKS!
I love this product, The only problem is that i've bought 3 of them and 2 lids have broken within 6 months. They've broken in such a way, that they can't be fixed. The little plastic piece that privots the piece to open anc close the sip holes broken. It okay I guess though, at lease it's broken closed
Date published: 2023-04-04
Rated 5 out of
5
by
Laulor19 from
Love it
Very convenient and easy to carry around ! Perfect size and it fits on my cars cup holder perfectly , I really liked that! My husband now what’s a similar one and even took mine once already ! Keeps my coffee warm for a long time! It’s a must have ! We love coffee a lot! This mug cake. Very handly !
Date published: 2020-07-31
Rated 2 out of
5
by
Anonymous from
Centre bridge
The development team should have stuck with the old mug design. A least the lid part. Why in the world would you make the centre bridge in the lid higher in the middle? I have had this older version for over 7 years and is still works great. I have accidentally topped it over and never a spill.
Date published: 2019-09-03
Rated 3 out of
5
by
mykaf from
Lid Needs a Redesign
This mug keeps my drinks hot or cold. I love how the lid works - WHEN it works. I've had two lids now stop working when the button on the handle is pressed. The mechanism stops working and the seals don't open, such that I tend to tip my drink further and end up with coffee leaking out the vent.
Date published: 2025-04-24
Rated 4 out of
5
by
Addyk from
Need additional colors
First off, this is the best mug of all time. The handle is comfortable, it’s small enough to fit in cup holders, keeps my coffee hot for hours, love that you can drink out of either side. I just wish there were more colors available, specifically the pink one. Bring that color back! Thanks
Date published: 2022-06-30
Rated 3 out of
5
by
Toolman from
Great Mug design, poor Lid design
I Love this mug, I use it dailey for coffee. The first one I purchased lasted over a year and then nothing would pour out the lid so I bought another one but it only lasted a few months before the same problem of not pourong out the lid appeared. very frustrating for a cup this expensive.
Date published: 2019-06-30
Rated 5 out of
5
by
B Boop from
Just the most air-tight, long-maintaining temp. Ev
This particular item is SO great that I have it in TWO, yes, two colors. Contigo is my favorite mug and I recently got rid of all other containers. Nothing competes with their non-spill lid or their long-term maintaining of your desired temperature. You will LOVE it, too! Trust me.
Date published: 2019-06-03
Rated 2 out of
5
by
Dip23 from
Great mug while it works
I really liked this mug. It keeps my coffee hot longer than most and I don’t have spills but the lid no longer works. I hsvr have tried to see what the problem is to no avail. Is there any way to get a replacement lid? I did buy another style but I would rather have the handled one.
Date published: 2023-10-20
Rated 2 out of
5
by
daveh from
Just wish the lid would last
I love Contigo products, not only do I have several but I have bought several as gifts. I love this mug and the way it works. I had multiple Randolph versions before this and this mug is definitely an improvement. The lid is much easier to clean than the Randolph and the seal works great, at first. Unfortunately, like many others, I have found that the trigger mechanism wears out very fast. I use this literally every day. I have had mine for less than a year and now the seal won't open, and I stained a shirt from coffee spilling out of the vent and opposite drinking hole. I thought it was something I had done to it, but after reading the reviews I realize it is a common failing. Too bad, if it wasn't for that this would be almost perfect. I like it so much, I have still ordered another to replace it, but I am hoping they have fixed this issue or I may need to find a different product if this one wears out as quickly. I love the mug, but I consider this a quality issue, which is disappointing.
Date published: 2020-03-14
Rated 2 out of
5
by
Not happy1 from
Great mug until the lid stopped working
Have had the mug for just over a year and the button on the lid no longer opens the rubber holes to drink from. Reading the reviews I see this is a common problem for Contigo. If it was an isolated issue I would buy another, since it is not I will be purchasing a different brand.
Date published: 2021-02-26
Rated 4 out of
5
by
LeeGski1 from
Can’t beat the warranty!
I have bought two of these. Both have had problems after a 3 to 4 years of use. I still would not buy any other travel mug but this one. I say this because customer service reacts very quickly and have replaced both over the last several months with their exceptional warranty!
Date published: 2025-10-02
Rated 3 out of
5
by
mathjewel from
Great until it wasn't
I'm on this page after searching for information to fix my lid. I'm having the same problem that seems to be indicated in many other reviews. Pushing the button on the handle no longer releases the liquid. Discouraging because the mug is otherwise still in excellent condition.
Date published: 2023-01-08
Rated 1 out of
5
by
saddlesman from
Old version was much better
The old version was much better, the lid on this one fails every time. My third one of these and the thumb button wears out, the drink hole doesn't open enough so you're forced to tip the mug too far and liquid spills out of the air hole, down your cheek and onto your shirt!
Date published: 2023-06-20
Rated 2 out of
5
by
Mannin from
Poor design for spout opening
I own 3 of the handled autoseal mugs. Unfortunately the trigger opening mechanism has worn on two of them to the point where they do not open and as such are useless. I contacted Contigo two years after purchasing the last one regarding the warranty and did not hear back.
Date published: 2025-05-18
Rated 3 out of
5
by
SteveF from
I have enjoyed my Contigo mug now for a little over a year but the push button to allow coffee to come out has given up. I noticed that it was not letting as much drink out a few weeks ago. It finally just quit opening all together. On the search for a new coffee mug now.
Date published: 2023-09-19
Rated 1 out of
5
by
KeithA from
Not reliable
I love this mug because of the handle and auto seal. Unfortunately this model is similar to the previous where the spring wears out in a year and the hot coffee ends hp on your lap. Very disappointed that this costs as much as it does and won’t last longer than a year.
Date published: 2023-03-06
Rated 4 out of
5
by
Gary v from
Love this coffee mug
I have been using this coffee mug daily for just about 1 year.
Has worked flawlessly until recently. Has been difficult to get coffee out because the seal is not opening all the way. Today it actually dripped on me. If I could get another lid I will stay with this cup.
Date published: 2019-10-01
Rated 2 out of
5
by
CW56 from
Lid failure on Contigo AutoSeal travel mug
Overall, I’ve been very happy with the quality of Contigo products. I use the AUTOSEAL® travel mug daily for my commute, and I appreciate that it keeps my coffee hot for an extended period of time. The controlled, push-button opening is especially convenient while driving, as it prevents spills and makes it easy to drink safely on the go.
However, like several other reviewers have noted, the lid mechanism has unfortunately stopped working. This has been quite frustrating, particularly because I rely on this mug every day for my commute. I chose to spend a bit more on this product because of Contigo’s reputation for quality and durability, and up until the lid issue, it performed exactly as expected, Ideally, I would prefer to replace only the lid; however, that does not appear to be an available option. As a result, I am now searching for a replacement travel mug. Unfortunately, due to this experience with the lid failure, I am hesitant to invest in a higher-priced option again if I may ultimately need to replace the entire mug.
Date published: 2026-02-26
Rated 2 out of
5
by
SOARINGBILL from
Dispensing mechanisms wear out
I have gone thru 2 auto seal handled mugs in aproximately 2 years, they have been great mugs untill the trigger mechanism wear out and no longer dispense coffee. I am now very disapointed with its mechanical longevity,, the cost $24.95 I expected better.
Date published: 2024-06-29
Rated 3 out of
5
by
ABomb from
Impulse Purchase Sounds like I'll be sorry !!!
So many reviews and mostly critical of Lid. High Failure Rate and limited duration. WHY DID I BUY IT? Contigo reputation. Lid & handle design better than others. Intriguing stopper/vent uses one hand. IF I keep it.... I'll have a warranty claim !!
Date published: 2020-02-23
Rated 3 out of
5
by
Edgtfan from
Best coffee mug until it quit working
I loved this mug until it developed this problem. When I press the button, the coffee flow has decreased to an unacceptable level. After reading several other reviews, it appears this is a common problem. At this price point, I expect higher quality.
Date published: 2019-12-12
Rated 4 out of
5
by
Bijous mom from
Lid failure #1 million
I loved this travel mug until it failed. I was gifted this mug 2 years ago and about two weeks ago, THE LID issue struck. I came to the website hoping I could buy a replacement lid. Why oh why don’t you sell replacement lids? Even Yeti sells parts.
Date published: 2023-06-14
Rated 1 out of
5
by
Dancingwolf from
Lid won't work
I love this coffee mug, but the lid NO LONGER WORKS, CONTIGO REALLY NEEDS TO MAKE A REPLACEMENT LID!! THIS IS THE 3rd ONE I HAVE ORDERED, YOU WOULD THINK I WOULD LEARN AFTER PAYING FOR THE FIRST TWO, WON'T BE ORDERING ANOTHER ONE!! UNHAPPY CAMPER!!
Date published: 2022-12-17
Rated 2 out of
5
by
blackiecb from
Button Stopped Working
When I press the button I can't get hardly any liquid out of the mug. Otherwise this is adequate. Keeps drinks hot for a couple of hours. I do like it but would like to be able to get the part to fix it too rather than having to buy a new mug.
Date published: 2019-12-27
Rated 4 out of
5
by
timmo_1949 from
Nice coffee mug until it suddenly started leaking.
I've enjoyed this mug for several years and liked it very much. However, it suddenly started leaking rapidly around the plastic/steel interface. The rubber gasket seems to be intact but the leak is bad enough to render the mug useless. So sad.
Date published: 2024-06-15
Rated 5 out of
5
by
Marybowls from
Love this coffee mug
I have the same problem that I have read in most of the reviews. My lid does not let liqud flow through to drink. I would love to buy a replacement lid but it does not show anywhere that you can purchase one.
Can you help me please?
Date published: 2022-03-10
Rated 3 out of
5
by
Hophead_lwc from
Nice mug, but flawed lid mechanism
I too am having the problem with the trigger no longer fully opening the seals. On top of that, coffee will dribble out of the top of the lid at what appesrs to be an access cover for part of the trigger mechanism. Otherwise I love the cup
Date published: 2024-12-07
Rated 5 out of
5
by
shehoo from
Best water bottle!
I love how cold it keeps my drink all day. I work retail & it keeps my water or juice ice cold & I don't have to worry about the cup sweating, leaking or spilling. It also keeps my coffee piping hot if I choose to use it for that instead.
Date published: 2020-07-31
Rated 4 out of
5
by
Kippy from
Best coffee mug !
I have drank at least 1 maybe 2 cups of coffee out of this cup Every day for over a year. Best cup I’ve ever had ! Keeps coffee hot for hours !! The button now doesn’t open the stopper so
I’m sad to say I have to throw it out !
Date published: 2021-02-28
Rated 3 out of
5
by
Bon73 from
Auto seal handled travel mug
Bought two of the auto seal handled contigo travel mugs and both lids when you depress the buttons, now there is hardly any liquid that comes out or when it does, it stream away from your mouth and hardly works. Expensive though.
Date published: 2025-02-08