Rated 3 out of
5
by
Miralu from
Great mug, but lid needs to be improved
I love all the contigo mugs, however this particular mug the seal broke and they do not sell replacement lids for this mug. My mug is in perfect working condition. It's sad they don't offer a replacement lid.
Date published: 2020-11-09
Rated 1 out of
5
by
Bandana from
Not the same--melting ice
I used this for cold. First reaction is that it feels much much colder to the touch than my old contigo. I think the insulation is different because my old contigo keeps ice overnight and for hours and hours. My ice is melted completely away in two hours in a room temperature house. Go back to the old design, contigo. It's too thin and does not keep my drink cold enough at all. BOOO
Date published: 2021-08-08
Rated 1 out of
5
by
Konak from
Leaks
The top leaks. I try to screw it tight but for some reason it leaks from the screw joint
Date published: 2021-01-28
Rated 5 out of
5
by
Tumbler from
Stays hot or cold, no leaks!
Love the performance of the Byron tumblers with the SnapSeal lids. Unlike some of the other users in the reviews, the snap seal works great and does not leak if you knock it over, unlike the Yeti tumblers. Most people will really like this tumbler, I own 4 of them!
Date published: 2020-12-24
Rated 2 out of
5
by
Chris1016 from
Snap seal — not a fan
I’ve owned two other Contigo auto seal travel mugs in the past and they lasted for years, working perfectly, before I had them replaced because I damaged them. My wife bought me the Byron snap seal for Christmas and it worked well for two weeks before the snap seal failed. The rubber ball/gasket under the lid used to seal must have fallen off during the time I hand washed the product. My travel mug no longer keeps the drink hot/cold, but leaks as well from where you drink.
Date published: 2023-01-07
Rated 1 out of
5
by
cee2mee from
cant order replacement parts
My snap seal needs a new gasket, it appears you dont offer replacement parts
Date published: 2020-10-05
Rated 4 out of
5
by
kalina43 from
KEEP YOUR RECEIPT FOR LIFETIME WARRANTY!!
I have owned 2 Snapseal travel mugs,1-24 oz, 1-20 oz for 4 years. Over time hot beverages do not stay "piping" hot for 5 hours, however cold beverages (with ice) do remain cold longer. There are issues with the lids the seals stretch and cause considerable leakage. As long as you retain the original receipt their lifetime warranty is excellent. I called the retailer and after 4 years they will exchange or provide a full refund. Well worth the investment.
Date published: 2022-01-28
Rated 1 out of
5
by
Ron C from
Works great until you drop it
Worked great.kept my coffee plenty hot for quite awhile. I chose a Stainless Steal mug just for the durability. However the top broke the very first time I dropped it.
As you can see from my photos, it is so new that you can still read the barcode.
AND Contigo does not sell replacement tops.
Date published: 2021-02-05
Rated 1 out of
5
by
John T from
Not Spill Proof!
SnapSeal is a bad design in relation to human behavior. When you open the seal you have a potential spill until it is closed. So, that means you have to open-close-open-close-open-close ... to prevent a spill. Users will tend not do that. I have not done that at times and spilled coffee numerous times in the car and other places with SnapSeal. Bad design, frustrating.
Contigo should keep with press-and-release with each drink.
Date published: 2020-12-10
Rated 4 out of
5
by
Theodis from
Great product except lid seal
I see many other comments on rubber seal stretching. I called toll free number listed here on each respond comment from Contigo. After less than 5mins I have another complete mug coming to me free of charge. The tip given by the very knowledgeable and friendly Rep: Hand wash only. When filling with hot liquids wait 3minutes before installing lid. Simple. If it happens again when I asked, mug will be replaced again.
Date published: 2021-07-20
Rated 5 out of
5
by
Nikkie H from
This is my #1 emotional support water bottle
I am on the constant search for that perfect water bottle.... and stopped searching last year when I found this bottle. I have a collection of water bottles and this one hits all the marks of aspects that I am looking for in a water bottle....
- The Size is perfect that I can easily throw it into my purse, carry effortlessly, and it fits in my car cup holder.
-The 24oz is perfect size for qty of liquid. As a Dance Teacher in the evening I unable to keep stopping class to refill by water bottle between classes.
-This keeps your drink at the intended temperature for more time than you will need it to be. As a nurse during the day, I need to quickly access my bottle for hydration and I'm delighted as I sip late in the afternoon and its still cold from the morning when I filled it up.
-I left/lost this bottle and I knew I needed to repurchase this same bottle or I wouldn't be happy.
Date published: 2022-08-08
Rated 2 out of
5
by
Hawkatoa from
Seal Compromised
I've had this mug for three weeks. The round seal came out when I was rinsing the lid yesterday. I pushed the seal back in, and now the mug won't stop leaking. I work from home and have cats, and need a spillproof/leakproof lid. This is my FOURTH Contigo mug to have a lid break or fail during cleaning. I've had three AutoSeal mugs and this SnapSeal. It might be time to find a different brand...
Date published: 2021-01-21
Rated 1 out of
5
by
Lkozak from
Loved this mug for first month it worked!
Purchased through wal mart to travel to work. Loved the amount it held, the lid didn't leak. Within a month the rubber gasket (didn't know it had one) fell out. Now the cup leaks with a touch. Its worthless, very disappointed, liked this cup and love my luxe, just not big enough. I should have read more reviews....:(
Date published: 2021-11-13
Rated 1 out of
5
by
Ryan123 from
Content does not stay warm
It is barely better than putting it into a mug. The content does not stay warm for more than an hour or so. I have bought 2 of these and have been showing up to work with cold coffee. I had a previous contigo travel mug, a different but similar model, that is working well despite buying it years prior.
Date published: 2021-12-21
Rated 5 out of
5
by
Cenialjoe from
Its cowboy tough
Had this a couple years. Use it everyday all day , left it on my fence post have a horse that loves coffee she knocked it off banging her hoof on it , tore the rubber off it , dented it all up and it still doesn't leak. Been this way over a year now....lol
Date published: 2021-10-04
Rated 4 out of
5
by
Jax63 from
Pretty Good
Love my Contigos. All of them. I think you should sell replacement seals for mouthpiece and leakproof features though. Frankly, they get nasty. And I have to hand wash with hot soapy water and scrub brush.
Date published: 2021-09-26
Rated 1 out of
5
by
SWPA from
Worst travel coffee mug ever!!! Buyer beware!!
If I could give it less than 1 star I would. This mug has leaked multiple times so I bought a replacement. If you carry the mug in any angle other than 90 degrees your contents will leak out. I just had to pay $185 to get the inside of my car cleaned because while driving I hit a pothole and the "snapseal" lid decided to pop open and coffee went everywhere in my back seat. I reported this to Contigo and they send me a new mug. The new "snapseal" mug has leaked a few times already.. Today was the most recent.. as I got to work and removed my Contigo coffee mug from my bag ( its sits at a 80 degree angle supported by my water bottle) I found it leaked AGAIN.. see attached pics. I have NEVER had to put 110% focus to make sure the lid is properly screwed on and using both thumbs apply equal pressure to hopefully make sure the "snapseal" clicks closed on a coffee mug ever in my life. Even with this added focus the mug still leaks. I originally had an "autoseal" mug for several years with NO ISSUES it was amazing but I couldn't find a replacement so only other option was this crappy snapseal one.
Date published: 2022-01-12
Rated 4 out of
5
by
Monilex from
Just purchased my GoContigo today
I just purchased my cup today, but having such a difficult time opening it to drink from it, it doesn’t open all the way, am I doing something wrong???? Please help!!
Date published: 2021-03-19
Rated 1 out of
5
by
Sherinco42 from
Not as described
This in no way keeps drinks cold for 22 hours. Maybe 3. Very disappointed. I have another smaller one that leaks. A lot of money thrown away
Date published: 2022-06-29
Rated 1 out of
5
by
jacee from
It works great
24 ounces is the best. I wish it came in a shade of purple. I have grabbed my co-workers by mistake. Please think about this!
Date published: 2020-09-21
Rated 2 out of
5
by
AMjr from
Good bottle bad lid
Works well to keep hot or cold. Poor design on lid,seal gasket goes bad and they don’t sell replacements will not buy any more
Date published: 2021-08-08
Rated 5 out of
5
by
Dee53 from
Love these cups.
These mug are great for my iced coffees but also work well for hot beverages. Wish you offered it in more colors.
Date published: 2020-07-21
Rated 5 out of
5
by
Maiyun from
Must have
Amazing love it work's perfectly i don't know what tk say but need mote characters to satisfy the minimum.
Date published: 2021-01-10
Rated 1 out of
5
by
Florida Bus Driver from
Ice
Will not keep ice . Ice melts quickly. When you work outside. You don’t want your ice to melt quickly.
Date published: 2021-10-14
Rated 1 out of
5
by
Joan Misniakiewicz from
Doesn't keep cold for 21 hours!
I bought this because it said it would stay cold for 21 hours and it Doesn't!!! Very disappointed!
Date published: 2022-02-17
Rated 3 out of
5
by
BADANDY7 from
Little rubber ball
The little rubber ball in lid came out and I can’t find it.
Can I get a replacement ?
Date published: 2021-11-21
Rated 5 out of
5
by
Maiyun from
Amazing product
Amazing product love it. Now writing to meet the minimum character
Date published: 2021-01-10