US
Return Policy
Exchanges Refunds
Exchanges
  • Did you pick the wrong color? Or was the style simply not working for you? No worries, if your product was purchased from the Contigo website within the last 60 days we can help you with the exchange.
  • Simply email us or give us a call at 1-888-262-0622 in order to receive a return authorization number (RA). In order to make the exchange process as quick and seamless as possible, please do not return your product without the RA number. If your product was purchased from another retailer, you will need to exchange the product at that same retailer.
  • Note: We do not refund original shipping charges and you will be responsible for all return freight charges, including duty and tax (if applicable). Also, for your protection and convenience, we suggest all returns be sent back to us through a traceable carrier. It just makes it easier on everyone to know where your package is located at all times.
Refunds
  • Product didn't work out or it wasn't what you expected? No worries, we can refund items that have been purchased directly from the Contigo website within the last 60 days.
  • Simply reach out to us via email or by phone at 1-888-262-0622 in order to receive a return authorization number (RA). In order to make the refund process as quick and seamless as possible, please do not return your product without the RA number. If your product was purchased from another retailer, you will need to return the product to that same retailer.
  • Note: We do not refund original shipping charges and you will be responsible for all return freight charges, including duty and tax (if applicable). Also, for your protection and convenience, we suggest all returns be sent back to us through a traceable carrier. It just makes it easier on everyone to know where your package is located at all times.