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Customer Reviews |
| General Feedback |
| Extreme Mug |
| AUTOSEAL® Stainless Steel Mug |
| AUTOSEAL® Kids Cup |
| AUTOSEAL® Hydration Bottle |
| Customer Service |
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General Feedback "My family has converted to Contigo® for all of our cups of coffee on-the-go! We love that they're leak-proof, metal containers, free of bisphenol-A (BPA), and have sleek styling. Way to go, Contigo®!" “Thank you very much for producing such awesome travel coffee mugs. For a long time I searched for a product as well-thought-out as yours and I was thrilled when I finally found your line of travel mugs this past year. Your mugs suit all of my coffee transport needs to a 'T'. Thank you Contigo®!" “I was using a not-so-leak-proof coffee thermos when I got a Contigo® tumbler. It is the best thing since sliced bread. I use it everywhere. I throw it in my soft-sided briefcase full of hot tea and don't have to worry. I've liked it so much that I have replaced my son's sippy cup with a Contigo® Kids' AUTOSEAL® cup, which looks like a plastic version of Daddy's cup, which makes him want to drink out of it. I have also replaced my cheap plastic water bottles for my bike with AUTOSEAL® Water Bottles. The last two months I have been using your products have just been heaven." “I love your products! After being grossed out by what you can't clean out of most 'to-go' coffee cups, we had switched to disposable cups and lids. These are the first coffee mugs with tops that I have found that are easily clean-able and rugged enough to stand up to my fiance's typical day on the construction site." “We own 8 of your cups now, and LOVE them! You are my new favorite thermal product company. I am delighted, and will recommend your products to everyone who will listen!” “You guys make the best thermal products in the world, at a reasonable price! Keep it up!” “Your designers and research and development people certainly deserve credit for a job well done. If more companies produced products like yours that were functional and quality-oriented there would be more excited consumers.” “I enjoy telling people how good your products are because they are excellent products. This really is the best cup that I have ever bought! Thank you again!” “I love your products and the ones that I have are worth their weight in gold. The colors are fantastic and the clip is so handy.” |
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Extreme Mug "We have two Extreme Mugs, and they are far and away our favorite coffee mugs. I'm impressed at how well they insulate. They are a brilliant design. Thanks!" “I have a total of 3 Contigo® Extreme travel mugs. They are BY FAR my favorite travel mugs. Thanks!” "After a year of searching – I’ve finally found my Extreme Mug in Canada! Thank you for supplying Canadians with this amazing mug." "I felt the urge to write and tell you how thrilled I am about your Extreme Mug. You have produced a state-of-the-art product. It is both stylish and functional. I will tell everyone I know that there is a manufacturer (Contigo®) who is designing and producing quality, stylish-looking products." “There’s not enough good things I can say about this mug. After years of putting up with mugs that were simply ‘good enough’, I’ve found one that surpasses my expectations ‘Extreme’-ly.” “The Extreme Mug is the best coffee thermos I have ever had, bar none! Don’t stop making them, please!” “The Extreme Mug is the first mug that I truly believe is worth its salt. Similar products do not even come close to delivering the same ruggedness, performance, and practicality. I wanted to congratulate you on an outstanding piece of industrial design, and hope to see more of your products in stores soon.” “I love my Extreme Mug- it is truly the best product on the market. Thanks again! “This mug has been one of the best purchases I have ever made.” “This is the best coffee mug ever made- it feels great, works, and I love the clip. I have already given 10 of them to friends as gifts.” "My wife has just recently purchased the Extreme Mug Set, and let me tell you we are both ‘EXTREMEly’ happy with our mugs. It’s very nice to finally have a mug that will not leak on me." “Your Extreme Mug puts others to shame. Not only with its ability to keep drinks warm or cold, but its amazing characteristic of sealing in the beverage. I can shake it or turn it upside down and it doesn’t spill a drop! I don’t know of any other mug that will do that." “When I bought my first Extreme Mug, the sales person juggled with two of them to prove that they wouldn’t leak. I’ve loved them ever since!” “The looks and the excellent sealing lid made it an easy choice over the other inferior mugs I had to choose from. I have no problem paying good money for quality and innovative, well-designed goods such as the Extreme Mug.” “We needed cups that would not only keep our coffee hot, but would also not spill or leak. We finally found the perfect cup in the Contigo® Extreme Mug. The lids are a dream come true after mug after mug of leaks and breakable parts. These were the first mugs that really lived up to all our expectations. Even when the mug is knocked over or thrown around, not a single drop of liquid is lost because of the spill-proof lid and lip.” “I just bought your mug and it is fantastic at keeping my coffee hot at exactly the right temperature for a long time. Beautiful design- your Extreme Mug is clearly built with quality in mind.” “This is the best travel mug I’ve ever owned in terms of durability and keeping my coffee hotter, longer. Thank you!” “You make the best coffee mug I have ever used. I commute over an hour and a half in each direction, and the Contigo® Extreme is the only mug I’ve found that keeps my coffee hot all the way to the office AND doesn’t spill when the joker in front of me decides to lock up the brakes!” “By the way, the mug is great! It keeps coffee hot longer than any other mug I’ve had!” “This is the best mug I’ve ever had in my life. It holds the perfect amount of coffee and it keeps it hot longer than any other mug I’ve ever had! You should send me out on the streets with your mugs and I’d sell them for you.” “I love that it keeps my drinks warm for hours! I haven’t found a travel mug that compares!” “Contigo® makes the best insulated mug on the planet- only one I know that keeps my coffee hot all the way from home to Baltimore on a bad traffic day- 2+ hours! Thanks for producing a great product!” |
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AUTOSEAL® Stainless Steel Mug "I can't tell you how happy I am to finally have a great coffee mug. Unlike all the others I've tried, it actually fits snugly in my car's drink holder. It seals the coffee in. And, the AUTOSEAL® technology works really great. Kudos to all of you at Contigo® for finally getting it right when so many others could not." "I am a first time owner of your product and I just wanted to let you know how amazed I am. I knew nothing about your product and was shopping over the Christmas holidays and saw a travel coffee mug that said it was 100% spill-proof, and of course I did not believe it. The construction of the mug led me to believe it had potential, but I was doubtful. I already have 8 travel mugs at home that I hate and no longer use, but I bought another one just in case this one was, at the very least, less messy than my other ones. Now, I am so proud of my coffee mug that I show it to everyone I come across and demonstrate how it is TRULY 100% spill-proof. Thank you so much for this wonderful product. I am a believer!!!! I now want to purchase your entire line of products. Thanks again!" "Subject: KUDOS Contigo® "I just wanted to tell you thanks for designing the best travel coffee mug we've ever owned. A few weeks ago my husband (unfortunately) left his AUTOSEAL® Mug at work, so the following workday he had to bring an older cup. Both cups still had coffee in them on his way home when he was rear-ended. Both cups went flying through the car, and there was coffee everywhere. However, the Contigo® cup still contained all of the coffee that was in it before the accident- only the other cup spilled. If you're going to drink coffee while driving, the AUTOSEAL® is the only cup to have! He also likes it because it keeps his coffee warm for hours, unlike other coffee cups he's tried. We've already bought four more of these to give away as gifts. Thanks!" "I had to tell you how grateful we are to have discovered you. Over the years I've bought enough coffee tumblers to open my own store, and I have been disappointed with all of them. I filled one of your AUTOSEAL® tumblers with ice and topped it off with water. I took it with me in the car on a very hot day, drank about half of the water, and left it in the car all night. Late the next afternoon (over 24 hours after filling the tumbler), I retrieved it from the car and braved a sip, since it had spent the entire day in the car in 90 degree heat. Not only was my water refreshingly cold, there was still ice left in that tumbler! My husband and children agree that they are the best tumblers on the planet. Aside from the fabulous insulative and leak-proof properties, we also love the fact that they DON'T have handles. We've had 4 reds and 4 blues on waitlist with QVC for a few weeks, and couldn't wait any longer! Glad we found you on the web. When they finally come back to QVC, each of us will have 4 of them. That's probably good for now! Thanks again and keep up the great work!" "I was very impressed with not only your customer service, but that you had a product that I had been dreaming about. WOW!- not only did I fall in love with this product, but every time I hear someone in the office complain about spilling coffee in their car, I tell them they MUST try the Contigo® AUTOSEAL® Mug." "I have your stainless steel AUTOSEAL® Mug and I love it. I have had other mugs before that claimed to be leak-proof, but yours is the only one I have had that actually doesn't leak. THANK YOU!" "We are going to purchase mugs for our staff for the 2008-9 school year. I have been looking at mugs from gift catalogs. NOTHING comes close to the features and style of my Contigo® AUTOSEAL® Mug." "Your Stainless Steel AUTOSEAL® Mug is indeed a superior product. Its insulation properties are equal to the Extreme Mug. And its leak-proof seal is also just as superb as the leak-proof seal on the Extreme. Sleek design, nice fit and finish. Thanks for making such exceptional mugs!" “I recently bought the AUTOSEAL® mug and I must say it is the best I have ever used.” “I just wanted to thank you for the Stainless Steel AUTOSEAL® Mug. It is absolutely outstanding! It is definitely the best travel mug I have ever seen. Thanks again!” “You’ve got my endorsement 100%! Great product, great engineering, and the design is cool too!” “The AUTOSEAL® is best in quality, performance, and is in a class all its own.” “I was fortunate to stumble across your new AUTOSEAL® mug. I love it. I thought the Extreme Mug was the best mug ever, but now I have to say the AUTOSEAL® is. Thank you!” “The Stainless Steel AUTOSEAL® Mug is the best travel mug I’ve ever seen. It never leaks and it keeps my coffee hot for almost an hour longer than my former mug. I’ve been showing it to everyone and when I tilt it over and nothing spills, it always impresses them. Thanks again!” “I gave your new AUTOSEAL® Mug the true test. I took it to work in my canvas bag, where it was left to fall or wiggle. Not a drop was spilled! Previously, I had to prop my mug up with other items and a towel to try to prevent and control any spills. Thank you so much for this mug!” “The AUTOSEAL® lid is great- there are absolutely no leaks, and the idea is ingenious. It’s why I bought this mug.” |
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AUTOSEAL® Kids Cup "I purchased two sets of your AUTOSEAL® Kids' Mugs last spring at Costco for my 7- and 5-year old girl and boy, and they and I love them! They really are spill-proof and the design is perfect - from the no-slip bottom to the size just right for smaller hands. The kids just think they're really cool! I've even had their grandparents in California buy them so we don't have to worry about spills when we visit them over the holidays." "I purchased a 4-pack of the kids' cups at Costco and LOVE LOVE LOVE them! They are great for lunchboxes and for being on-the-go." "I recently purchased a product created by Contigo® that I love. It is a children's mug that prevents liquid messes from being all over the house via my 4-year old son. Thank you very much! Hard Working Mom, L.C." "I actually heard about these cups from another mom in our twin club who loves them and word is spreading fast. I just put a message out to all 162 of our members in our Yahoo group that this is my newest 'great find' for toddlers! I have three kids under the age of 4 and spills can be a nightmare. These cups are saving us!" "My girls love the cups and were excited to get rid of their 'baby' sippy cups. Thanks!” "I found your Contigo® kids cups at Costco a couple weeks ago and absolutely LOVE them. So much so that I went back to Costco last week and bought the only remaining set- which had no box and some child's sticky practice 'test' on the mouth opening. I have told all of my friends how fantastic they are. My almost-four-year-old thinks they are really cool big boy cups and I still can't believe that they REALLY do not leak, even when upside down!!” "I purchased your Contigo® cups for children in the 4-pack at our local Costco. They are wonderful for our 5-year-old son who always seems to need a drink 'to go'. Thank you so much for your innovative product! I have recommended it to all my mommy friends!" "I have the 4-pack of Contigo® AUTOSEAL® cups for kids, and they are the best cups ever invented for a 4-year-old kid." "I love your AUTOSEAL® Kids cups... Thanks for developing an AWESOME product that is BPA-free. I LOVE your AUTOSEAL® [adult] coffee mugs, too. I will never purchase mugs from another manufacturer. Contigo® all the way!" "My daughters have the Contigo® children's cups in pink. I LOVE them! So far it is the only cup I have found that is really spill-proof. My 3-year-old daughter uses them every day. Even my 7-year-old uses them sometimes. I only have 2 cups, so I will have to go get more!" "A few weeks ago I was at Costco and I ran across your Contigo® Kids' AUTOSEAL® Mugs. As a mom trying to wean her 4-year-old from sippy cups, I thought these were just perfect. I bought a 4-pack and my son loves them. I went back to Costco yesterday, and it seems that every other mom in town liked them just as much - they were sold out. I just checked your website and it says that you are out of stock as well. I'd like to purchase more for our house, for grandparents' houses, as gifts for friends... can you tell me when they'll be available again? Oh, and now my husband and I are faithful users of the 'grown-up' versions of your travel mugs. Thank you!" "I have the AUTOSEAL® cups for my kids and I just cannot say enough about them! Love them and have bought them for all the family. Thank you!!" "My son has an AUTOSEAL® kids' cup and we love it. There are no spills, ever. I have ordered an AUTOSEAL® Mug for myself now, too, and am looking forward to a bottle I can throw in a backpack or diaper bag without having to worry about spills." |
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AUTOSEAL® Hydration Bottle "I got one of your water bottles via retail store the other day, and I don't know how I could have ever lived without it!! It's a great product, and I'm so excited about it, I just purchased another one off of your website!! Great job, and I look forward to seeing what new products you have in the future!!" "We purchased a Contigo® Water Bottle a few months ago (from this website, not a store) and we really love it. It's everything we wanted in a water bottle (my husband wanted something he could throw in his backpack and not worry about leaks). I like how spill-proof it is. I have tried many water bottles and they all seem to leak or have openings that can pop open. AUTOSEAL® is the only truly sealing water bottle I’ve ever seen. I definitely drink more water now, because I can take it everywhere. I can throw it in my diaper bag, not worry if it knocks over in the car, toss it on the front seat, etc. I take it everywhere, all the time, and I feel much more hydrated. PS: People ask about my son's kids cups all the time, and I always refer them to your site!” "It doesn't spill, it never leaks, it's easy to travel with by foot, train, and car, it's made of high-quality materials, and I can easily measure how much water I'm drinking every day now. My co-workers have been trying to steal it from me ever since I got it. I never leave home without it." "I use these bottles all day, everyday, literally. We have four children who play sports and I am always looking for good water bottles. As I said in my previous email, I love your product! I like the size, the material, the seal, and the handle." "I work around computers and legal files all day, and not having to worry about leaks and spills is the BEST. But my enjoyment of this product goes far beyond the AUTOSEAL® functionality. I truly enjoy the other functions on the lid. It is so easy to carry when my hands are filled with other things (like legal files). There is also the added bonus of the fact that I work in a law office, and am in the Courts all the time. This bottle has drawn a lot of attention since I started carrying it to work. Many colleagues have commented on how nice the appearance of it is; it has a classic look to it. I enjoy using it in any situation. I took it with me on my latest trip to my state's Supreme Court, and I was not worried about the image it gave off in that very formal setting. Thank you so much for a great product! We are very satisfied with our purchase." "I received the water bottles on Saturday, and so far, I've been very pleased with them. I like the fact that the construction of the top and body of the bottles seems very solid, and the operation of both the button and carabiner are smooth and effortless. I'm sure I will get years of use from these new bottles. Thank you!" "I love the features, particularly the clip and spill-proof spout. Love the taste of the water. I tend to shy away from water bottles because of the plastic taste they give the water, but this has definitely made me like re-usable water bottles again. I carry my Contigo® Water Bottle everywhere because it is leak-proof and just makes it more convenient to carry water." |
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Customer Service "I want to compliment you on providing superior customer service. I find it refreshing to have a company that not only provides a great product, but hires an excellent employee, who is invested in doing their best to solve a customer problem without delay. Thank you for providing me with an experience I will be glad to share with others." "Thanks for the great customer service. I can't speak highly enough about your mugs. I've turned several people on to them and I think they are the absolute best in the industry. And, it appears that quality and customer service run throughout the entire organization." “Your immediate customer service response tells me that you work for a company who cares about the people who buy their products. You’re doing a fine job.” “Wow, talk about customer service! I think this is the best customer service I’ve received in my lifetime.” “I don’t think that I have ever had such a prompt response to an email request for information. Thanks so much for the great customer service!” “You have excellent customer service and I will be recommending you to all of my friends.” “It’s safe to say that I ‘love’ this cup, and it’s always gratifying to find that a product that you like is supported by staff that will respond promptly and thoroughly to a customer inquiry.” “Thank you very much for replying to my inquiry. These days Corporate America does not seem to want to acknowledge its customers once we’ve spent our money. Thank you for your prompt attention and positive attitude. What a refreshing concept.” “Thanks for your superior products and your staggering customer service. I am very grateful.” “The Stainless Steel AUTOSEAL® is a great design. As if the uniqueness of the ‘auto-sealing mug’ wasn’t enough, the quality and level of customer service definitely will make customers seek out Contigo® for their purchases.” |
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